Warranty

Coverage:
Mendel Jwlr is committed to providing high-quality jewelry. Our warranty covers manufacturing defects in material and workmanship under normal use for a period of 6 months from the date of purchase.

What is Covered:

• Defects in materials and craftsmanship

• Loose gemstones (within the warranty period)

• Faulty clasps, chains, or settings due to manufacturing defects

What is Not Covered:

• Normal wear and tear, scratches, or fading

• Damage caused by accidents, misuse, or improper care

• Loss or theft of jewelry

• Unauthorized modifications or repairs

Claim Process:
To initiate a warranty claim:

1. Provide proof of purchase (receipt or order confirmation).

2. Contact our customer service at info@mendel-jwlr.com.

3. Ship the item to us for inspection (shipping costs may apply).

Resolution:
If a defect is found, we will repair or replace the item at our discretion. If the exact item is unavailable, we may offer a comparable replacement.

Additional Services:
We offer professional cleaning, resizing, and maintenance services at a minimal cost. Contact us for details.

Disclaimer:
This warranty is non-transferable and applies only to the original purchaser. Mendel Jwlr reserves the right to update this policy at any time without prior notice.

For any further inquiries, please reach out to us at info@mendel-jwlr.com.